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Customer segmentation with asterisk common module

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martin jafari

 Organize differentiated telephone customer service by quering customer tags from Asterisk dialplan (e.g. put VIP customers in the VIP queue or in first place).

One of the features of asterisk common module.

How is it done?

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martin jafari
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what would be the typical odoopbx asterisk dialplan for these tags? I can see Odoopbx dialplans configs are included in the main extension.conf     by #tryinclude extensions_odoo*.conf.

What the context for tags?  for partner manager's channel, i see context  [sub-dialmanager].

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Max Lit
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Yes, your are right. We have dialplan example only in docs. I am adding this to the todo list (to add tags dialplan).

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Max Lit
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  1. Start settings tags on your partners.

  2. Configure Asterisk dialplan to query caller tags: /asterisk_common/get_caller_tags?number=${CALLERID(number)})})
    Also you could pass db parameter if required by your setup. See the docs - 
    https://doc.clickup.com/p/h/2drb1-246/4183956c6854bb8

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